Relationship intention as a mediator between relational benefits and customer loyalty in the tour operator industry
Year of publication: |
2010
|
---|---|
Authors: | Conze, Oliver ; Bieger, Thomas ; Laesser, Christian ; Riklin, Thomas |
Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 27.2010, 1, p. 51-62
|
Subject: | Beziehungsmarketing | Relationship marketing | Urlaubsverhalten | Holiday behaviour | Reisevermittler | Travel agency | Deutschland | Germany |
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