Reorganize for resilience : putting customers at the center of your business
Ranjay Gulati
| Year of publication: |
c 2009
|
|---|---|
| Authors: | Gulati, Ranjay |
| Publisher: |
Boston, Mass. : Harvard Business Press |
| Subject: | Organisatorischer Wandel | Organizational change | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Kundenbetreuung | Organisationswandel |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | 270 S. graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Includes bibliographical references and index Erscheint: 01. Januar 2010 |
| ISBN: | 978-1-4221-1721-7 ; 1-4221-1721-9 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003874834