Representing customer service : telephones and texts
Year of publication: |
2001
|
---|---|
Authors: | Wray-Bliss, Edward |
Published in: |
Customer service : empowerment and entrapment. - Basingstoke [u.a.] : Palgrave, ISBN 0-333-94607-3. - 2001, p. 38-59
|
Subject: | Kundenservice | Customer service | Telefon | Telephone | Telekommunikationssektor | Telecommunications industry | Beziehungsmarketing | Relationship marketing | Telekommunikation | Telecommunications | Text |
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