Research and concepts Service quality at the cellar door: Implications for Western Australia's developing wine tourism industry
| Year of publication: |
2000
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|---|---|
| Authors: | O'Neill, Martin ; Charters, Steven |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 10.2000, 2, p. 112-122
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