Retail banking : impact of technology-based service quality dimensions on customer satisfaction
Neha Gupta
| Year of publication: |
2019
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|---|---|
| Authors: | Gupta, Neha |
| Published in: |
Analele Universitătii Dunărea de Jos Galaţi. - Galaţi : [Verlag nicht ermittelbar], ISSN 2344-441X, ZDB-ID 2595656-5. - Vol. 25.2019, 2, p. 20-26
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| Subject: | E-banking | Retail banking | Customer Satisfaction | Public Sector Banks | Services Marketing | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Privatkundengeschäft | Personal banking | Electronic Banking | Electronic banking | Bankgeschäft | Banking services | Indien | India |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.35219/eai1584040927 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012285662