Returns management in online business : effects of late returns, restocking fee legislation and multichannel competition
Rita Maria Difrancesco
| Year of publication: |
[2015]
|
|---|---|
| Authors: | Difrancesco, Rita Maria |
| Publisher: |
Vallendar, Germany |
| Subject: | Online-Handel | Online retailing | Kundenservice | Customer service | Lieferkette | Supply chain | Multikanalvertrieb | Multichannel strategy | Ware | Rückgabe | Electronic Commerce |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | xi, 119 Seiten Illustrationen 21 cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift ; Thesis ; Sammlung ; Collection of articles written by one author |
| Language: | English |
| Thesis: | Dissertation, WHU - Otto Beisheim School of Management, Vallendar, 2015 |
| Notes: | Enthält 3 Beiträge |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011667623