Review of engagement drivers for an instrument to measure customer engagement marketing strategy
Year of publication: |
2019
|
---|---|
Authors: | Vivek, Shiri ; Kazanis, Cynthia ; Jain, Ingita |
Published in: |
Handbook of research on customer engagement. - Cheltenham, UK : Edward Elgar Publishing, ISBN 978-1-78811-489-9. - 2019, p. 271-290
|
Subject: | Beziehungsmarketing | Relationship marketing | Kundenintegration | Customer integration | Konsumentenverhalten | Consumer behaviour | Marketingmanagement | Marketing management | Virales Marketing | Viral marketing | Markenimage | Brand image | Marktforschung | Market research | Performance-Messung | Performance measurement |
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