Sales & sercive excellence : how to stand out from the crowd
Alternative title: | Sales and sercive excellence |
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Year of publication: |
2011
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Authors: | Leadbetter, Jane |
Publisher: |
Cirencester : Management books |
Subject: | Verkauf | Service | Dienstleistung | Management |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Marktführer durch Service : Lehren aus 50 hervorragenden europäischen Unternehmen
Horovitz, Jacques, (1993)
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Simon, Hermann, (1993)
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Delivering quality service : balancing customer perceptions and expectations
Zeithaml, Valarie A., (1990)
- More ...
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Imaginary epistemic objects in integrated children's services
Brown, Steven D., (2009)
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Warmington, Paul, (2010)
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Imaginary epistemic objects in integrated children's services
Brown, Steven D., (2009)
- More ...