Satisfaction, loyalty and repatronage intentions : role of hedonic shopping values
Sunil Atulkar, Bikrant Kesari
| Year of publication: |
November 2017
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|---|---|
| Authors: | Atulkar, Sunil ; Kesari, Bikrant |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 39.2017, p. 23-34
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| Subject: | Hypermarket | Hedonic shopping value | Customer satisfaction | Loyalty | Repatronage intentions | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2017.06.013 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011747695