Self-service technology : examining the influence of emotions
Kaushik Mukerjee
| Year of publication: |
2023
|
|---|---|
| Authors: | Mukerjee, Kaushik |
| Published in: |
Services marketing quarterly. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1533-2977, ZDB-ID 2113057-7. - Vol. 44.2023, 2/3, p. 188-205
|
| Subject: | banking | behavioral intentions | emerging markets | emotions | Self-service technology | Emotion | Selbstbedienung | Self-service | Schwellenländer | Emerging economies | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/15332969.2023.2209767 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014320368