Sentiment analysis of customer feedback in online food ordering services
Year of publication: |
2021
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Authors: | Nguyen, Bang ; Nguyen, Van-Ho ; Thanh Ho |
Published in: |
Business systems research : a system view accross technology & economics : the journal of Society for Advancing Innovation and Research in Economy. - Warsaw : De Gruyter, Versita, ISSN 1847-9375, ZDB-ID 2759390-3. - Vol. 12.2021, 2, p. 46-59
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Subject: | online feedback | food ordering services | Vietnamese sentiment analysis | text analytics | Social Web | Social web | Kundenzufriedenheit | Customer satisfaction | Online-Handel | Online retailing | Text | Konsumentenverhalten | Consumer behaviour | Lebensmittel | Food |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Other identifiers: | 10.2478/bsrj-2021-0018 [DOI] |
Classification: | C61 - Optimization Techniques; Programming Models; Dynamic Analysis ; C63 - Computational Techniques ; C67 - Input-Output Models |
Source: | ECONIS - Online Catalogue of the ZBW |
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