Service America in the new economy
Karl Albrecht and Ron Zemke
| Year of publication: |
c2002 ; Rev. ed.
|
|---|---|
| Authors: | Albrecht, Karl ; Zemke, Ron |
| Publisher: |
New York, NY [u.a.] : McGraw-Hill |
| Subject: | Kundenservice | Customer service | Beziehungsmarketing | Relationship marketing | USA | United States | New Economy | New economy |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | XI, 303 S 23 cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-07-137722-0 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001574380