Service America in the new economy
Karl Albrecht and Ron Zemke
| Year of publication: |
2002 ; Rev. ed.
|
|---|---|
| Authors: | Albrecht, Karl ; Zemke, Ron |
| Publisher: |
New York, NY [u.a.] : McGraw-Hill |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XI, 303 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-07-137722-0 |
| Classification: | Dienstleistungen: Allgemeines ; Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004680154