Service Competition and Product Quality in the U.S. Automobile Industry
Year of publication: |
2016
|
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Authors: | Guajardo, Jose ; Cohen, Morris A. ; Netessine, Serguei |
Publisher: |
[S.l.] : SSRN |
Subject: | USA | United States | Kfz-Industrie | Automotive industry | Produktqualität | Product quality | Dienstleistungsqualität | Service quality | Wettbewerb | Competition | Produktdifferenzierung | Product differentiation |
Extent: | 1 Online-Ressource (34 p) |
---|---|
Series: | INSEAD Working Paper ; No. 2015/47/TOM/ACGRE |
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments February 2015 erstellt |
Other identifiers: | 10.2139/ssrn.2065762 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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