Service Design and Citizen Satisfaction with E‐Government Services : A Multidimensional Perspective
Year of publication: |
2020
|
---|---|
Authors: | Chan, Frank K. Y. ; Thong, James Y. L. ; Brown, Susan A. ; Venkatesh, Viswanath |
Published in: |
Public Administration Review. - Wiley, ISSN 1540-6210, ZDB-ID 2045553-7. - Vol. 81.2020, 5 (24.10.), p. 874-894
|
Publisher: |
Wiley |
Saved in:
Online Resource
Saved in favorites
Similar items by person
-
Venkatesh, Viswanath, (2016)
-
Designing e-government services : key service attributes and citizens' preference structures
Venkatesh, Viswanath, (2012)
-
Venkatesh, Viswanath, (2019)
- More ...