Service design and educational challenges to foster innovation in tourism : the case of the Swiss Matterhorn Region
Alternative title: | Conception de service et défis éducatifs pour favoriser l'innovation dans le tourisme : le cas de la région suisse du Cervin Diseño de servicios y retos educativos para fomentar la innovaoción turística : caso de la región suiza del Cervino |
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Year of publication: |
janvier-février 2017
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Authors: | Fragnière, Emmanuel ; Ramseyer, Randolf ; Grèzes, Vincent ; Kounen, Patrick ; Nanchen, Benjamin ; Sahut, Jean-Michel |
Published in: |
Revue Gestion 2000 : management & prospective. - Louvain-la-Neuve : Recherches et Publ. en Management, ISSN 0773-0543, ZDB-ID 1415978-8. - Vol. 34.2017, 1/2, p. 203-213
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Subject: | Tourism | Service Design | Sharing Knowledge | Innovation | Vocational Training | Educational Challenges | Matterhorn Region | Switzerland | Schweiz | Tourismuswirtschaft | Tourism industry | Tourismus | Berufsbildung | Vocational training | Wissenstransfer | Knowledge transfer |
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