Wie erlebt der Kunde Ihren Service?
Richard B. Chase; Sriram Dasu
| Year of publication: |
2001
|
|---|---|
| Authors: | Chase, Richard B. ; Dasu, Sriram |
| Published in: |
Harvard-Business-Manager : das Wissen der Besten. - Hamburg : Manager-Magazin-Verl.-Ges., ISSN 0945-6570, ZDB-ID 1138095-0. - Vol. 23.2001, 6, p. 88-94
|
| Subject: | Dienstleistungsmanagement | Service management | Beziehungsmarketing | Relationship marketing | Dienstleistungssektor | Service industry | Verhalten | Behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | German |
| Notes: | In: Harvard business manager |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001632152