Service innovations breaking institutionalized rules of health care
Year of publication: |
2017
|
---|---|
Authors: | Wallin, Arto Juhani ; Fuglsang, Lars |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 28.2017, 5, p. 972-997
|
Subject: | Service innovation | Health services | Institutional change | Sensemaking | Institutional entrepreneurship | Digitalization of health care | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Institutioneller Wandel | Institutionenökonomik | Institutional economics | Innovation | Dienstleistungsqualität | Service quality | E-Health | E-health | Dienstleistungsinnovation | Krankenhaus | Hospital | Organisatorischer Wandel | Organizational change |
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