Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing
David E. Bowen ...
| Year of publication: |
1990 ; 1. ed.
|
|---|---|
| Other Persons: | Bowen, David Earl (contributor) ; Chase, Richard B. (contributor) ; Cummings, Thomas G. (contributor) |
| Publisher: |
San Francisco [u.a.] : Jossey-Bass |
| Subject: | Dienstleistungssektor | Service industry | Management | Dienstleistungsbetrieb |
| Description of contents: | Table of Contents [gbv.de] ; Table of Contents [loc.gov] ; Description [loc.gov] |
| Extent: | XVIII, 414 S. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Aufsatzsammlung ; Sammelwerk ; Collection of articles of several authors |
| Language: | English |
| Notes: | Includes bibliographical references and indexes Enth. 17 Beitr. |
| ISBN: | 1-55542-222-5 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013548634