Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing
David E. Bowen ; Richard B. Chase ; Thomas G. Cummings and associates
| Year of publication: |
1990 ; 1. ed.
|
|---|---|
| Other Persons: | Bowen, David E. (contributor) ; Chase, Richard B. (contributor) ; Cummings, Thomas G. (contributor) |
| Publisher: |
San Francisco, Calif. [u.a.] : Jossey-Bass |
| Subject: | Dienstleistungsbetrieb | Management | Aufsatzsammlung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XXVIII, 414 S. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 1-55542-222-5 |
| Source: |
Persistent link: https://www.econbiz.de/10004094980