Service management for competitive advantage
James A. Fitzsimmons and Mona J. Fitzsimmons
| Year of publication: |
1994
|
|---|---|
| Authors: | Fitzsimmons, James A. ; Fitzsimmons, Mona J. |
| Publisher: |
New York : McGraw-Hill |
| Subject: | USA | United States | Betriebswirtschaftslehre | Business economics | Dienstleistungssektor | Service industry | Management | Theorie | Theory | Dienstleistungsbetrieb |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | XVIII, 462 S graph. Darst |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Lehrbuch ; Textbook |
| Language: | English |
| Notes: | Includes bibliographical references and index |
| ISBN: | 0-07-021217-1 ; 0-07-113312-7 |
| Classification: | Unternehmensführung ; Dienstleistungen: Allgemeines |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013469173