Service operations management
Robert Johnston, Michael Shulver, Nigel Slack, Graham Clark
| Year of publication: |
2021 ; Fifth edition
|
|---|---|
| Authors: | Johnston, Robert ; Shulver, Michael ; Slack, Nigel ; Clark, Graham |
| Publisher: |
Harlow, England : Pearson |
| Subject: | Dienstleistungsmanagement | Service management | Dienstleistung | Management |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | xxii, 609 Seiten Illustrationen, Diagramme |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Handbuch ; Handbook |
| Language: | English |
| Notes: | Literaturangaben |
| ISBN: | 978-1-292-06446-8 ; 978-1-292-09802-9 ; 978-1-292-09805-0 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012315196