Service orientation in transitional economies : analysis of critical service factors in two Slowenian banks compared to the USA
Samo Bobek ; Monty L. Lynn ; Richard S. Lytle
| Year of publication: |
1998
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|---|---|
| Authors: | Bobek, Samo ; Lynn, Monty L. ; Lytle, Richard S. |
| Published in: |
Journal of East European management studies : JEEMS. - Baden-Baden : Nomos, ISSN 0949-6181, ZDB-ID 1307579-2. - Vol. 3.1998, 4, p. 319-338
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| Subject: | Bank | Dienstleistungsqualität | Service quality | Vergleich | Comparison | Slowenien | Slovenia | USA | United States |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Zsfassung in dt. Sprache In: Journal for East European management studies |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001255925