Service orientation of organizational structures
Heiko Gebauer, Felix Pütz, Thomas Fischer, and Elgar Fleisch
| Year of publication: |
2009
|
|---|---|
| Authors: | Gebauer, Heiko ; Pütz, Felix ; Fischer, Thomas ; Fleisch, Elgar |
| Published in: |
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction. - Binghamton, NY : Haworth Press, ISSN 1533-2667, ZDB-ID 2126179-9. - Vol. 8.2009, 2, p. 103-126
|
| Subject: | Investitionsgüterindustrie | Capital goods industry | Dienstleistungsmanagement | Service management | Organisationsstruktur | Organizational structure |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003857824