Service-oriented high-performance human resource practices and employee service performance : a test of serial mediation and moderation models
Year of publication: |
2021
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Authors: | Gürlek, Mert ; Uygur, Akyay |
Published in: |
Journal of management & organization : JMO. - Cambridge : Cambridge Univ. Press, ISSN 1839-3527, ZDB-ID 2375897-1. - Vol. 27.2021, 1, p. 197-233
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Subject: | employee service performance | HR attributions | person–environment fit | service-oriented high-performance human resource practices | Personalmanagement | Human Resource Management | Dienstleistungsqualität | Service quality | Unternehmenserfolg | Firm performance | Performance-Messung | Performance measurement | Dienstleistungssektor | Service industry |
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