Service packaging: key to successful provisioning of ICT business solutions
Year of publication: |
2007
|
---|---|
Authors: | Hyötyläinen, Mika ; Möller, Kristian |
Other Persons: | Meyer, Derek (ed.) |
Published in: |
Journal of Services Marketing. - Emerald Group Publishing Limited, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 21.2007, 5, p. 304-312
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Communication technologies | Customer service management |
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