Service provision in distribution channels
Haresh Gurnani, Shubhranshu Singh, Sammi Tang, and Huaqing Wang
| Year of publication: |
2022
|
|---|---|
| Authors: | Gurnani, Haresh ; Singh, Shubhranshu ; Tang, Sammi Yu ; Wang, Huaqing |
| Published in: |
Journal of marketing research. - Thousand Oaks, CA : Sage Publishing, ISSN 1547-7193, ZDB-ID 2066604-4. - Vol. 59.2022, 5, p. 926-940
|
| Subject: | after-sales support | customer service | distribution channel | presales service | Vertriebsweg | Distribution channel | Kundenservice | Customer service | Dienstleistungsqualität | Service quality | Dienstleistung | Services | Dienstleistungssektor | Service industry |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/00222437211073818 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013389253