Service quality and tipping : the moderating role of the quality of food
Year of publication: |
2012
|
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Authors: | Medler-Liraz, Hana |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 31.2012, 4, p. 1327-1329
|
Subject: | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Trinkgeld | Tipping behaviour | Israel |
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