Service quality dimensions of hybrid services
Year of publication: |
2010
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Authors: | Ganguli, Shirshendu ; Roy, Sanjit Kumar |
Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 20.2010, 5 (7.9.), p. 404-425
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Saved in:
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