Service quality for improved performance
Verl Anderson and Cam Caldwell
| Year of publication: |
[2017]
|
|---|---|
| Authors: | Anderson, Verl ; Caldwell, Cam |
| Published in: |
Competitive advantage : strategies, management and performance. - New York : Nova Science Publishers, ISBN 1-5361-2205-X. - 2017, p. 203-212
|
| Subject: | Dienstleistungsqualität | Service quality | Wettbewerbsvorteil | Competitive advantage | Vertrauen | Confidence | Unternehmenserfolg | Firm performance |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011732335