Service quality of low-cost long-haul airlines : the case of Jetstar Airways and AirAsia X
Year of publication: |
2013
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Authors: | Jiang, Hongwei |
Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 26.2013, p. 20-24
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Subject: | Jetstar Airways Pty Ltd <Melbourne> | Passagierluftverkehr | Air passenger transport | Niedrigpreisstrategie | Low-cost strategy | Dienstleistungsqualität | Service quality | Internationaler Wettbewerb | International competition |
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