Service quality : status and research directions
Sue Conger
| Year of publication: |
2012
|
|---|---|
| Authors: | Conger, Sue |
| Published in: |
Handbook of research on e-business standards and protocols ; Vol. 2. - Hershey, Pa. : Business Science Reference. - 2012, p. 537-566
|
| Subject: | Dienstleistungsqualität | Service quality | Bibliometrie | Bibliometrics |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009526907