Service recommendations and customer evaluations in the international marketplace : cultural and situational contingencies
Dana L. Alden; Yi He; Qimei Chen
| Year of publication: |
2010
|
|---|---|
| Authors: | Alden, Dana ; He, Yi ; Chen, Qimei |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 63.2010, 1, p. 38-44
|
| Subject: | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Individualismus | Individualism | Kollektivismus | Collectivism | China | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003909526