Service satisfaction through external knowledge management
Kongkiti Phusavat and Pornthep Anussornnitisarn; Vunnaporn Devahastin-Suthapreda, Piyasurang Kuljittiprasit and Poomporn Thamsatitdej
| Year of publication: |
2008
|
|---|---|
| Authors: | Phusavat, Kongkiti ; Anussornnitisarn, Pornthep ; Devahastin-Suthapreda, Vunnaporn ; Kuljittiprasit, Piyasurang ; Thamsatitdej, Poomporn |
| Published in: |
International journal of services and standards. - Olney : Inderscience, ISSN 1740-8849, ZDB-ID 2178797-9. - Vol. 4.2008, 2, p. 182-193
|
| Subject: | Öffentliche Verwaltung | Public administration | Verwaltungsreform | Administrative reform | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Wissensmanagement | Knowledge management | Thailand |
| Extent: | Ill., graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003672595