Service satisfaction through external knowledge management
Kongkiti Phusavat and Pornthep Anussornnitisarn; Vunnaporn Devahastin-Suthapreda, Piyasurang Kuljittiprasit and Poomporn Thamsatitdej
| Year of publication: |
2008
|
|---|---|
| Authors: | Phusavat, Kongkiti ; Anussornnitisarn, Pornthep ; Devahastin-Suthapreda, Vunnaporn ; Kuljittiprasit, Piyasurang ; Thamsatitdej, Poomporn |
| Published in: |
International journal of services and standards. - Olney : Inderscience, ISSN 1740-8849, ZDB-ID 21787979. - Vol. 4.2008, 2, p. 182-193
|
| Extent: | Ill., graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009867320