Service-Strategien
Karl Albrecht ; Ron Zemke
| Alternative title: | Service America! Doing business in the new economy <dt.> |
|---|---|
| Year of publication: |
1987
|
| Authors: | Albrecht, Karl ; Zemke, Ron |
| Publisher: |
Hamburg [u.a.] : McGraw-Hill |
| Subject: | Kundendienst | Management |
| Extent: | 189 S. . graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | German |
| Notes: | Aus d. Engl. übers. |
| ISBN: | 3-89028-094-3 |
| Source: |
Persistent link: https://www.econbiz.de/10004059029