Service systems with experience-based anecdotal reasoning customers
Tingliang Huang; Ying-Ju Chen
| Year of publication: |
2015
|
|---|---|
| Authors: | Huang, Tingliang ; Chen, Ying-Ju |
| Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 1108460-1. - Vol. 24.2015, 5, p. 778-790
|
| Subject: | queueing | service systems | pricing | anecdotal reasoning | capacity management | Management | Dienstleistung | Services | Kunden | Customers |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011287671