Shopping motivation in consumer loyalty formation process : the case of Spanish retail
Year of publication: |
2022
|
---|---|
Authors: | Tena-Monferrer, Sandra ; Roig, Juan Carlos Fandos ; Sánchez-García, Javier ; Callarisa-Fiol, Luis J. |
Published in: |
International journal of retail and distribution management. - Bingley : Emerald, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 50.2022, 1, p. 100-116
|
Subject: | Ethical motives | Hedonic motives | Perceived quality | Repurchase intention | Shopping motivation | Small-sized retailers | Utilitarian motives | Präferenztheorie | Theory of preferences | Konsumentenverhalten | Consumer behaviour | Motivation | Einzelhandel | Retail trade | Spanien | Spain | Leistungsmotivation | Work motivation | Kaufmotiv | Consumer motivation | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
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