Should anthropomorphized brands engage customers? : the impact of social crowding on brand preferences
Year of publication: |
November 2017
|
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Authors: | Puzakova, Marina ; Kwak, Hyokjin |
Published in: |
Journal of marketing. - Thousand Oaks, CA : Sage Publishing, ISSN 0022-2429, ZDB-ID 218318-3. - Vol. 81.2017, 6, p. 99-115
|
Subject: | social crowdedness | brand anthropomorphization | interaction-oriented brands | social withdrawal | Markenführung | Brand management | Markenimage | Brand image | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Markenartikel | Brand | Social Web | Social web |
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