Showcasing the diversity of service research : theories, methods, and success of service articles
Year of publication: |
2017
|
---|---|
Authors: | Benoit, Sabine ; Scherschel, Katrin ; Ates, Zelal ; Alkire, Linda ; Kandampully, Jay |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 28.2017, 5, p. 810-836
|
Subject: | Publishing | Data | Theories | Methodology | Service research | Article success |
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Showcasing the diversity of service research
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In situ methodology : outlining a new direction for service research
Echeverri, Per, (2017)
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Tronvoll, Bård, (2011)
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Showcasing the diversity of service research
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The interplay of customer experience and commitment
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