Singapore Airlines' balancing act
by Loizos Heracleous and Jochen Wirtz
| Year of publication: |
2010
|
|---|---|
| Authors: | Heracleous, Loizos ; Wirtz, Jochen |
| Published in: |
Harvard business review : HBR. - Boston, Mass. : Harvard Business School Publ. Corp., ISSN 0017-8012, ZDB-ID 2382-6. - Vol. 88.2010, 7/8, p. 145-149
|
| Subject: | Singapore Airlines | Wettbewerbsstrategie | Competitive strategy | Kundenservice | Customer service | Kostenmanagement | Cost management | Fluggesellschaft | Airline | Singapur | Singapore |
| Extent: | Ill., graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008658587