Six Sigma and market performance in Jordanian hospitals
Year of publication: |
2022
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Authors: | Najm, Najm Abood ; Ridha, Mahmood B. ; Aboyasin, Naser |
Published in: |
International journal of value chain management : IJVCM. - Olney, Bucks. : Inderscience Enterprises, ISSN 1741-5365, ZDB-ID 2232972-9. - Vol. 13.2022, 2, p. 141-159
|
Subject: | Six Sigma | define-measure-analyse-improve-control | DMAIC | customer orientation | commitment to employee | competitiveness and reputation | Qualitätsmanagement | Quality management | Krankenhaus | Hospital | Beziehungsmarketing | Relationship marketing | Reputation | Jordanien | Jordan | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
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