Six Sigma Availability Management of Information Technology in the Office of the Chief Technology Officer of Washington, DC
| Year of publication: |
2004
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|---|---|
| Authors: | Bigio, David ; Edgeman, Rick ; Ferleman, Thomas |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 15.2004, 5-6, p. 679-688
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