Six Sigma for government IT : strategy and tactics for Washington, DC
Rick Edgeman, David Bigio and Thomas Ferleman
| Year of publication: |
2006
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|---|---|
| Authors: | Edgeman, Rick ; Bigio, David ; Ferleman, Thomas |
| Published in: |
World class applications of Six Sigma : [real world examples of success]. - Amsterdam [u.a.] : Butterworth-Heinemann, ISBN 978-0-7506-6459-2. - 2006, p. 192-207
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| Subject: | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Prozessmanagement | Business process management | Öffentliche Verwaltung | Public administration | E-Government | E-government | USA | United States |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003693152