Six Sigma in services : challenges and opportunities
R. Nat Natarajan; Jason Morse
| Year of publication: |
2009
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|---|---|
| Authors: | Natarajan, R. Nat ; Morse, Jason |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 4.2009, 5/6, p. 658-675
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| Subject: | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | KMU | SME | Produktivität | Productivity |
| Extent: | graph. Darst., Kt. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003896390