Smart Service Innovation : An Ecosystem Perspective on Organization, Design, and Assessment

by Jürgen Anke

This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.

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Year of publication:	2023
Authors:	Anke, Jürgen
Publisher:	2023.: Cham : Springer Nature Switzerland 2023.: Cham : Imprint: Springer
Subject:	Digital services \| Service innovation \| Service ecosystems \| Digital transformation \| Design science research \| Innovation methodology \| Smart services \| Service dominant logic \| Service design \| Innovation \| Dienstleistungsinnovation \| Dienstleistung \| Services \| Digitalisierung \| Digitization \| Dienstleistungssektor \| Service industry
Description of contents:	Introduction -- Conceptual Background -- Current Approaches to the Development of Service Systems -- Research Approach -- Summary of Findings -- Discussion -- Conclusion.

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Extent:	1 Online-Ressource (XII, 96 p. 32 illus., 18 illus. in color.)
Series:	SpringerBriefs in Information Systems
Type of publication:	Book / Working Paper
Language:	English
ISBN:	978-3-031-43770-0 ; 978-3-031-43769-4 ; 978-3-031-43771-7
Other identifiers:	10.1007/978-3-031-43770-0 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10014415200