Social media engagement : a construct of positively and negatively valenced engagement behaviours
Year of publication: |
2016
|
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Authors: | Dolan, Rebecca ; Conduit, Jodie ; Fahy, John |
Published in: |
Customer engagement : contemporary issues and challenges. - London : Routledge, Taylor & Francis Group, ISBN 978-1-138-84738-5. - 2016, p. 102-123
|
Subject: | Beziehungsmarketing | Relationship marketing | Kundenintegration | Customer integration | Online-Marketing | Internet marketing | Markentreue | Brand loyalty | Konsumentenverhalten | Consumer behaviour |
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