Social presence and service satisfaction: The moderating role of cultural value‐orientation
Year of publication: |
2012
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Authors: | He, Yi ; Chen, Qimei ; Alden, Dana L. |
Published in: |
Journal of consumer behaviour : an international research review. - Chichester : Wiley, ISSN 1472-0817, ZDB-ID 21943771. - Vol. 11.2012, 2, p. 170-177
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