SSME : how to solve it
Shiu-kai Chin; Alex Wilkinson; James S. Royer
Year of publication: |
2008
|
---|---|
Authors: | Chin, Shiu-kai ; Wilkinson, Alex ; Royer, James S. |
Published in: |
Service science, management and engineering : education for the 21st Century. - New York, NY : Springer US, ISBN 0-387-76577-8. - 2008, p. 269-277
|
Subject: | Dienstleistung | Services | USA | United States | Lernende Organisation | Learning organization | Theorie | Theory | Dienstleistungsinnovation | Service innovation |
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