Stakeholder perspective on urban transport systems service quality
Shu-Mei Wang, Cheng-Min Feng and Cheng-Hsien Hsieh
| Year of publication: |
2010
|
|---|---|
| Authors: | Wang, Shu-mei ; Feng, Cheng-min ; Hsieh, Cheng-hsien |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 21.2010, 11/12, p. 1103-1119
|
| Subject: | Taipeh (Region) | Taipei (Region) | Stadtverkehr | Urban transport | Dienstleistungsqualität | Service quality | Stakeholder | Kundenzufriedenheit | Customer satisfaction | Faktorenanalyse | Factor analysis |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008824980